Emergency & Managed IT Solutions

We help business owners to proactively maintain all their IT needs...
but we're here for those emergency situations.

Security

At Trifecta IT we take security very seriously and implement the following for each of our clients:

Centralized User Security – we leverage Windows server technologies to have user password expiration, folder and file permissions restrictions, file deletion auditing and much more. .

Firewalls – we only use Enterprise grade firewalls for all our businesses and keep the firmware up to date to ensure reliable and safe internet traffic to the outside world.

Wireless – we use Enterprise Wi-Fi access points to ensure that guests cannot access your corporate data and those wireless and mobile devices that need corporate data have access to it with a secured internal network.

Employees – we know that your security is of top priority and that is why ALL our employees are drug tested and have extensive background checks done to ensure your data is safe and secure even in our technicians hands.

Systems Management

We proactively managed our systems in every aspect from the hardware to the network. We monitor it 24/7.

PC/Servers – we monitor all server and workstation hardware on a 24/7 basis and contact our businesses should they need to consider replacement before a problem.

Networks – our monitoring tools monitor network traffic for irregularities and reports to us if there is anything suspicious. We take network security seriously and we have the tools to protect your network.

Phone Systems – not only do we assist in managing your phone systems but we also are a re-seller of the Allworx business phone systems, we will help you manage your phone system with your vendor as an added bonus.

Disaster Recovery

We believe a good Disaster Recovery plan is paramount to business continuity.
Onsite and Offsite Backup – we have a product called Datto that allows us to take 1 hour snapshots of your server environment and roll back that data should a break or data loss occur with minimal downtime.

HIPAA/SOX Compliance – our backup solutions are compliant with even the strictest of regulations and are encrypted and secure onsite and offsite.

Versioning – have a file that you wish you had an hour ago before you made changes? not a problem as our backup solutions provide these safety nets for your business.

We Work With Any Business – Any Size – Any Industry

Accounting Firms | Dental Offices | Call Centers | Real Estate Offices | Water Restoration Companies | Nonprofits | Vet Clinics | Law Offices | Retail | Country Clubs | and Much More

Service Plans

PLATINUM

-Unlimited Onsite Support
-Unlimited Remote Support
-Project Hours
-Anti-Virus/Malware
-Hardware Monitoring
-Patch Management
-Optional Extended Support Hours

GOLD

-Unlimited Remote Support
-Anti-Virus/Malware
-Hardware Monitoring
-Patch Management
-Onsite Hourly Discount
-Project Hourly Discount

TIME & MATERIAL

-Reactive Plan
-Hourly Rate

DATTO

-Hybrid Virtual Technology
-Priced on Total Storage
-Total Disaster Recovery

Only 6% Survive after Data Loss

Gartner Group says that 43% of companies were immediately put out of business by a “major loss” of computer records, and another 51% permanently closed their doors within two years — leaving a mere six percent “survival” rate

FIND OUT HOW WE CAN HELP

Testimonials

Don’t take our word for it – here’s what our clients say:

Jim and the entire group at Trifecta IT Solutions are knowledgeable and very professional. From their receptionist to their field techs, everybody is great and easy to work with. We first called them with a small problem on our home-office computer, and as we have grown as a company we recently used them to do a full office install with new computers and multiple Cat6 jacks along with the complete set up. Everything works seamlessly with each other including the old printers and plotter that they were able to integrate as we requested. So far I haven’t been able to find anything that they can’t solve for us!

Seth L

Stel Builders

The support team at Trifecta is responsive and manage to teach me something every time I need support. It’s like my own teacher, can’t wait to get out of ‘elementary’ school. Thank you!

Holly D

Military Home Loans

This company is the most knowledgeable and efficient IT company I have ever used. I used them to perform my IT maintenance for my various businesses including the high security issues of my law practice. I continue to use them since retirement. They are extremely fast in responding to any inquiry or request I make. They resolve the issue quickly and professionally. Customer service is outstanding.

Larry K

Law Offices of Larry Kincaid

I am very happy to be working with Andrew he is very professional, nice, and very helpful

Betty S

San Diego Cardiovascular

Smart guys providing the highest level of quality remote and on site service available in San Diego. They “get it done” fast – right the first time!

Richard K

Panalytical

Latest News

Updates about Known Issues, Community Events and Company Updates

Halloween Costumes Needed!!

     

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